Manage Local Business Listings & Reputation Management
You’ve worked hard to establish your business and online reputation. Don’t be reactive to reviews. Take customer feedback head on, and give them the best experience to keep them coming back.
1.) We setup and verify NEW Business Listings with the following online directories.
We assist in adding new business locations too. If you all set here, skip to #2.
2.) We help maintain and instill best practices for keeping accurate and engaging information on your business listings.
Ensure accuracy on your business listings so your customers can find you. Add pictures of your location and products. Provide a 360° Virtual Tour. Respond to Reviews.
3.) Proactively funnel customer reviews.
Increase review volume and quality by automatically asking, reminding and guiding happy customers through the process of completing a review. Get a second chance with unhappy customers by guiding them to a service recovery.
4.) Monitor with Reputation Reporting
See results with beautiful monthly reports that demonstrate reputational improvement alongside actionable insights into campaign data.
Active (not Reactive) Reviews
In a survey of 1,017 people who rarely or never write reviews, LocalViewpoints uncovered two major reasons:
- “Writing reviews is too tedious”
- “I forgot to write the review”
Reputation Management makes the review process frictionless.
1.) Convert happy customers into reviewers on Google, Facebook and other sites that matter.
2.) Recover unhappy customers early to prevent negative reviews.
3.) Monitor customer reviews with monthly reporting.
4.) Turn positive reviews into automated SEO-friendly Web and Social Media content.
Reputation ManagementMonthly Subscription
- $100 One Time Setup Fee (waived if bundled with other services)
- Creation and or Optimization of Google My Business & Yelp Page
- Creation of customized Google and Yelp Reviews page to funnel reviews
- Monthly Reviews Reporting